Taxes & Duties
VAT & Duties (International Orders) The Shipping fees we charge cover shipping and handling. Any VAT (value added tax) and duty costs are charged at the discretion of the importing country, and are responsibility of the customer.
Shipping
All orders are shipped by UPS, FedEx, or Postal Service.
Actual freight charges for international shipments may be more than indicated. If this is applicable to your order, we will notify you of the difference before shipping to you.
Delivery Times
Because all our products are non-mainstream, delivery times are from 1 to 8 weeks depending on what product you are ordering. For delivery dates, contact
sales@vfgadgets.com.
Our Return Policy
If you are not completely satisfied with your order, return the item within 30 days for a refund. Items must be in resalable condition with original packaging. To return a product for any reason, please e-mail us at
customerservice@vfgadgets.com, for a return authorization number. All returned items must include the original packaging, and must not show signs of excessive wear.
The original packaging slip must be included and the return authorization number visable on the package. Any discrepancies could result in a delay or partial forfeiture of your refund. All products returned must be 100% complete, contain all original boxes and packing materials and other accessories.
VFGADGETS.COM strongly recommends you fully insure your return shipment in case it is lost or damaged, and you use a carrier that can provide you with proof of delivery for your protection. If merchandise arrives damaged, save the merchandise and the original box and packaging it arrived in, notify VFGADGETS.COM immediately to arrange for a carrier inspection and a pick up of damaged merchandise.
Original shipping and handling charges will not be refunded unless there was an error on our part.
Shipping and handling back to VFGADGETS.COM will be at customer's expense.
Privacy Policy
We collect no information on consumers who browse our Web page.
With respect to cookies: We redirect visitors to a secure server to record session information, such as items that consumers
add to their shopping cart and online payment processing information.
If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the address below.
Please know that we do not share our email list for any reason, period.
If you supply us with your postal address on-line you will only receive the information for which you provided us your address.
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.
With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.
If our information practices change at some time in the future we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses, we will use for these new purposes only data collected from the time of the policy change forward.
Customers may prevent their information from being used for purposes other than those for which it was originally collected by calling us at the number provided below.
Upon request we provide site visitors with access to transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, contact information (e.g., name, address, phone number) that we maintain about them . Consumers can access this information by e-mail us at the address below.
Upon request we offer visitors the ability to have inaccuracies corrected in contact information. Consumers can have this information corrected by sending us e-mail at the address below.
With respect to security online: and when we transfer and receive certain types of sensitive information such as financial, we redirect visitors to a secure server.
If you feel that this site is not following its stated information policy, you may contact us at the address or phone number below.
Postal Address:23 Elmer Ave. Toronto, Ontario, M4L 3R6
We can be reached via e-mail at
customerservice@vfgadgets.com
or you can reach us by telephone at (416)686-1452 or
Toll Free in North America 1.877.686.1452